1. Start with customers and goals
Define who you want to reach and what you want them to do. Write 2 to 3 customer personas (role, problem, how they search) and set goals such as “increase organic demo requests by 50% in 9 months”. Without goals, SEO becomes a traffic exercise.
- Interview sales and support teams about the questions buyers ask.
- Pick 3 to 5 KPIs: qualified leads, conversions, organic sessions, rankings for priority topics and visibility in AI answers.
