Online Marketplace Management Services

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How to Sell on Amazon & Flipkart - Marketplace Management

CATALOGING

The very first step of marketplace management is to prepare the catalogue. We map the information from product SKUs and incorporate the data provided into a template presented by Marketplace.

CONTENT OPTIMIZATION

We review content provided by our clients and accordingly add keywords that will garner the right kind of attention from desired target customers.

Appropriate keywords are added strategically to titles, descriptions and bullet points to rank higher.

TEXT CONTENT

Titles. Descriptions. Bullet points. Upon receiving the product catalogue, our clients can look forward to personalized textual content that will pack a punch!

CUSTOMER QUERIES

Gaining the confidence of the customer is vital in marketplace management.

We tend to any and all queries they may have by sharing relevant information and easing their curiosity.

SELLER FEEDBACK

One of the crucial step in marketplace management is responding to feedbacks. We respond to Seller’s feedback ensuring communication by the brand to their customers.

FULFILLMENT

Speed of delivery is an important factor when it comes to evaluating online orders. Get listed under FBA and experience timely inventory fulfilment. We strategically manage and list products on Prime to have a higher rate of selling. Seamless logistics and shipping channels drive quicker delivery.

IDENTIFY KEYWORDS

We identify and prepare a set of primary keywords that are searched by users. These keywords are based on products listed in the marketplace.

GRAPHIC CONTENT

Send us sample product images. Leave the rest to us. Get all your images redone, converted and optimized as per marketplace guidelines. Expect intricate support with regards to product graphic content in order to make your product live and ready-to-sell on the marketplace.

TECHNICAL ASSISTANCE

Our team of experienced marketplace tech professionals ensure all loopholes are covered and checkboxes are ticked before readying to launch your product.

CUSTOMER REVIEWS

A positive customer review adds immense value to a brand’s credibility. We undertake customer’s questions and respond with satisfactory answers. This helps the brand share more information on the product and gain the customer’s confidence.

REVIEWS COLLECTION

Through periodic emails, we look to collect reviews from buyers which is the best tool for higher ROI.

PAID PROMOTIONS

We cover a range of product ads to brand offer ads to boost your organic reach. We make relevant combos of your products and activate lightning deals, once recommended by Marketplace.

In Marketplace Management unlike Google such paid ads help in higher search ranking.

After Sales Optimization in Marketplace Management

Get assistance in managing:

  • Order defect rate under 1%
  • Negative Seller Feedback
  • Product complaints
  • Policy violation
  • Late dispatch rate – under 4%

Account Health Score

All shipments can be tracked. The process from order confirmation to the delivery itself is executed smoothly with the help of after-sales optimization.

Impetus is given to assisting and training the Order & Delivery Management team from the brand’s side to ensure fast and timely deliveries against orders.

Order And Delivery Management

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If you are looking for Marketplace Management Services to start selling on Amazon, Flipkart, and other marketplaces!

FAQs

What is an example of a marketplace?

A marketplace is essentially a platform that forms the link between sellers and buyers. Online marketplaces enable shopping from a variety of sources. Examples of online marketplaces include Flipkart, Myntra, Amazon, Nykaa, and Paytm.

What is Marketplace Management?

Marketplace Management is all about selling your products & reaching your customers through online marketplaces like Amazon, Flipkart, Myntra, Nykaa, Paytm, 1mg, Alibaba, IndiaMART etc.

What are the eCommerce Marketplace Management Services available in India?

The Adroit is a leading provider of all types of eCommerce Marketplace Management services based in Mumbai, India. We cover the following marketplace management services to cater to a Brand or Seller

While working on Amazon Marketplace management or Flipkart marketplace management we offer the following services,

  • Complete Management

    complete managment of online marketplaces such as Amazon, Flipkart and Myntra.
  • Brand Registration

    With our team of experts, we direct you to the right marketplace as per your product category.
  • Cataloging and Products Listing

    We map the information from product SKUs and incorporate the data provided into a template presented by Marketplace. Our dynamic team ensures that your product listings attract customers’ attention.
  • Enhancement of Brand and Product pages

    Titles. Descriptions. Bullet points. Upon receiving the product catalog, our clients can look forward to personalized textual content that is bound to pack a punch.
  • Marketplace promotions

    The secret to the success of an online marketplace is active marketplace promotional activities. We cover a range of product ads to brand offer ads to boost your organic reach.
  • Technical Assistance

    This includes consultations about order management, shipping, and delivery process. We tend to all customer queries by sharing relevant information and resolve complaints.
  • Review Collection

    Through periodic emails, we look to collect reviews from buyers which is the best tool for higher ROI.

What does The Adroit do in amazon Marketplace management or Flipkart marketplace management?

The Adroit provides a Brand or Seller complete assistance in managing your brand & products on Amazon, Flipkart or any other marketplace. While working on amazon Marketplace management or Flipkart marketplace management we do;

  •  Complete management of marketplaces like Amazon, Flipkart & Myntra.
  •  Brand registration & listing.
  •  Products Listing.
  •  Enhancement of Brand & Product pages.
  •  Brand & Product SEO & paid promotions.
  •  Setup & Consultations on Order Management, Shipping & delivery process.
  •  Response management in form of product reviews, Q&A.
  •  Competition study & stats.
  •  Monthly reports.

What all marketplace management services The Adroit provides?

We provide all type of marketplace management services however sometime we do serve a custom requirements also.

We cover following marketplace management services to cater a Brand or Seller

Brand registration & listing

we assist you in preparing in all documentations & other details required to register on a marketplace.

Cataloguing & Product Listing

  •  Cataloging data entry: Involves mapping information from the product SKUs provided and incorporating that data into an excel sheet or copy pasting from master sheet given by brand.
  • Recommendation of Keywords
  • Content writing – Based on the above keywords and additional product information provided by brands.
  • Copywriting – Text to appear on the catalog images.
  • Retouching & Resizing Images
  • Creation of catalog Image lineup

Wining Buy Box

Generating Product Reviews Through periodic emails

Q&A Management

Order & Delivery Management

  • Support in establishing orders & delivery process
  • Tracking

Marketplace Health Optimization – Alerts

  • Order defect rate – under 1%
  • Negative Seller Feedback
  • Product complaints
  • Policy violation
  • Late dispatch rate – under 4%

What is Marketplace SEO or Amazon SEO or Flipkart SEO?

Amazon SEO, Flipkart SEO or Online Marketplace SEO is an optimization process to rank your products higher in search results on marketplaces. A seller optimizes keywords, product title & descriptions, images etc. for ranking his products higher in marketplace search results.

Similar to Google, Amazon also evaluates the search results through its algorithm depending on multiple factors like relevant keywords, Previous customer preferences and behaviour pattern, pricing, stock supply, user ratings on products, total purchases, product images, amazon sponsored products etc.

Whether you sell your products through Amazon marketplace management or Flipkart marketplace management, on both the places a Seller has to ensure the right SEO for higher raking & thus selling.

What is ecommerce marketplace?

A ecommerce marketplace or an online marketplace is a website where seller list their products & promote to buyers. A buyer finds various Brands, products & sellers on a common website & choose the one most suitable to his needs.

Amazon, Flipkart, Myntra, Ebay, Nykaa are one of the ecommerce marketplaces. The Adroit provides services to a Seller or Brand for such marketplace management.

Does The Adroit provides marketplace management services for other countries?

Currently we are catering marketplace management services for India based marketplaces only.

How much does it cost to avail Marketplace Management services in India?

To avail marketplace management services from The Adroit you have to opt for a package based on your requirements. These packages ranges from INR 10,000 per month to INR 35,000 per month.

These marketplace management service packages are based on the number of products & type of additional services you are willing to avail e.g. Amazon SEO, paid media ads etc.

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